If your Ring Doorbell is experiencing connectivity issues, unresponsiveness, or you’re preparing to give it to a new owner, resetting it can be an effective solution.
Resetting a Ring Doorbell restores it to its factory settings, erasing any saved data or Wi-Fi configurations. This guide explains how to reset a Ring Doorbell and when you might need to do so.
Table of Contents
Why Reset Your Ring Doorbell?
Resetting a Ring Doorbell may be necessary in the following situations:
- The device is not connecting to Wi-Fi or experiencing network issues.
- The live video feed or notifications are not working correctly.
- You’re transferring ownership of the device.
- Troubleshooting persistent glitches or malfunctions.
Types of Resets
Soft Reset
A soft reset restarts the device without erasing any data or settings. It’s useful for fixing minor glitches or temporary connectivity issues.
Factory Reset
A factory reset erases all data, including saved Wi-Fi networks and device settings, returning the Ring Doorbell to its original state.
How to Perform a Soft Reset
- Locate the Orange Setup Button on your Ring Doorbell. This is usually found on the back or side of the device.
- Press and hold the button for about 10 seconds.
- Release the button when the device’s light flashes, indicating it is restarting.
This process reboots the device without affecting its settings or stored information.
How to Perform a Factory Reset
- Locate the Reset Button
Depending on the model, the reset button may be located on the back of the device (Ring Doorbell 2) or as part of the setup button on the front or side. - Press and Hold the Reset Button
- For most models, press and hold the Setup Button for 15-20 seconds.
- For some models, use a small tool like a paperclip to press the reset pinhole button.
- Wait for the Light to Flash
Release the button once the light on the device starts flashing. This indicates the reset is complete. - Reconfigure the Device
After the reset, the Ring Doorbell will return to setup mode, indicated by a spinning white or blue light. Use the Ring app to reconnect the device to Wi-Fi and reconfigure its settings.
The video below shows how to reset the Ring doorbell
Setting Up the Ring Doorbell After Reset
- Open the Ring App on your smartphone or tablet.
- Tap the Menu icon (three horizontal lines) and select Set Up a Device.
- Choose the type of device (e.g., Doorbells).
- Follow the on-screen instructions to connect the device to your Wi-Fi network and customize its settings.
When to Avoid a Factory Reset
A factory reset should be a last resort for troubleshooting. First, try these steps to resolve common issues:
- Restart your Wi-Fi router.
- Check for firmware updates in the Ring app.
- Reboot the device with a soft reset.
Tips for a Smooth Reset Process
- Back Up Important Settings: Note down your Wi-Fi password and any custom device configurations before resetting.
- Check Power Supply: Ensure the Ring Doorbell has sufficient battery or is properly connected to power during the reset process.
- Update Firmware: After resetting, check for firmware updates in the Ring app to ensure the device is up to date.
Summary
Resetting your Ring Doorbell can solve many common issues, from connectivity problems to system glitches.
A soft reset is a quick way to restart the device without losing data, while a factory reset provides a clean slate for troubleshooting or transferring ownership.