What Are the Best Sales Metrics to Track? (And Why They Matter) [2025]

If you’re trying to grow a business, boost revenue, or just better understand your sales performance, one thing is clear:

📈 You’ve got to track the right sales metrics.

But with so many numbers flying around—revenue, conversion rates, AOVs—how do you know which ones really matter?

This guide breaks down the best sales metrics to track, why they’re important, and how they can help you hit your goals faster.

📊 What Are Sales Metrics?

Sales metrics are numbers that measure how well your sales process is performing. They help you see what’s working, what needs improvement, and how close you are to your revenue goals.

Think of them as your business dashboard—the key signals that tell you if you’re speeding up or slowing down.

✅ The Best Sales Metrics to Track

Total Revenue

The big one! It’s the total income from all your sales during a specific period.

Why it matters:
It tells you how much money your sales are bringing in—and how that’s trending over time.

Number of Sales (Deals Closed)

This tells you how many individual purchases or deals you’ve completed.

Why it matters:
It shows how often you’re converting leads into customers.

Average Order Value (AOV)

Formula:

AOV = Total Revenue ÷ Number of Sales

Why it matters:
It tells you how much customers spend on average. A higher AOV often means more profit.

Conversion Rate

Formula:

Conversion Rate = (Sales ÷ Leads) × 100

Why it matters:
It tells you how effective your sales process is at turning prospects into buyers.

Sales Growth Rate

Formula:

((This Month’s Sales - Last Month’s Sales) ÷ Last Month’s Sales) × 100

Why it matters:
Tracks how fast your sales are growing (or shrinking).

Lead Response Time

The average time it takes your sales team to respond to a new lead.

Why it matters:
Faster response = higher chances of closing the deal.

Customer Acquisition Cost (CAC)

Formula:

CAC = Total Marketing & Sales Costs ÷ Number of New Customers

Why it matters:
Shows how much you’re spending to gain each customer. Lower CAC = more efficient sales.

Customer Lifetime Value (CLV)

The total revenue you expect to earn from one customer over time.

Why it matters:
It helps you decide how much to invest in acquiring customers.

Sales Cycle Length

How long it takes from the first contact to closing the sale.

Why it matters:
Shorter cycles mean quicker cash flow and better efficiency.

Churn Rate (for subscriptions)

Formula:

Churn Rate = (Lost Customers ÷ Total Customers) × 100

Why it matters:
It tells you how many customers stop buying. High churn = something needs fixing.

📈 Pro Tips for Tracking Sales Metrics

• Use a dashboard or CRM to track metrics in real time
• Focus on a few core metrics—don’t drown in data
• Review weekly or monthly for actionable insights
• Set clear goals and benchmarks for each metric
• Look at trends over time, not just snapshots

📌 Final Thoughts

Sales metrics aren’t just numbers—they’re a roadmap to growth. By tracking the right ones, you can spot problems early, double down on what works, and make smarter business decisions.

Start with the basics like revenue, conversion rate, and AOV, then add more advanced metrics as you grow. And remember: what gets measured, gets improved.