JBL Speakers Won’t Connect to Each Other – Easy Solutions!

JBL speakers are popular for their excellent sound quality and seamless connectivity features, including the ability to pair multiple speakers for stereo or party mode.

However, sometimes JBL speakers may fail to connect to each other, leaving users frustrated. This issue could stem from compatibility issues, firmware glitches, or incorrect settings.

Here’s a step-by-step guide to troubleshooting and resolving this problem.

Common Causes

  1. Incompatible Models: Not all JBL speakers are compatible for multi-speaker pairing.
  2. Bluetooth Interference: Nearby devices may interfere with the Bluetooth connection.
  3. Firmware Issues: Outdated software can cause connectivity problems.
  4. Incorrect Pairing Mode: The speakers might not be in the correct mode for pairing.
  5. Physical Barriers: Walls or other obstacles can weaken the Bluetooth signal.

JBL CHARGE 5 - Portable Waterproof (IP67) Bluetooth Speaker with Powerbank USB Charge out, 20 hours playtime, JBL Partyboost (Black)

Solutions to Fix JBL Speakers That Won’t Connect

Check Compatibility

Before attempting to pair your JBL speakers, ensure they support the same pairing technology. JBL uses different technologies for connecting multiple speakers:

  • JBL Connect: Used in older models.
  • JBL Connect+: Supports pairing more speakers than JBL Connect but isn’t backward compatible.
  • PartyBoost: The latest feature, found in newer models, is not compatible with JBL Connect or Connect+.

Verify your speakers use the same technology by checking their manuals or JBL’s website.

JBL CHARGE 5 - Portable Waterproof (IP67) Bluetooth Speaker with Powerbank USB Charge out, 20 hours playtime, JBL Partyboost (Black)

Reset Both Speakers

A reset can clear any glitches or incorrect settings that prevent successful pairing.

  1. Turn on both speakers.
  2. Press and hold the Volume Up (+) and Play buttons simultaneously for about 10 seconds.
  3. Wait for the speakers to restart.
  4. Try connecting the speakers again.

Enable Pairing Mode

Ensure both speakers are in the correct pairing mode.

  1. Turn on both speakers.
  2. Press the Connect/PartyBoost button on one speaker.
  3. On the second speaker, press the same button to join the connection.
  4. Wait a few seconds for the speakers to sync.

Reduce Bluetooth Interference

Interference from other devices can disrupt the pairing process.

  1. Turn off Bluetooth on nearby devices.
  2. Move the speakers away from Wi-Fi routers, microwaves, or other electronics that emit signals.
  3. Ensure your paired device (phone or tablet) is within close range of the speakers.

Update Firmware

Outdated firmware may cause compatibility issues.

  1. Download the JBL Portable App (formerly JBL Connect App) on your smartphone.
  2. Pair each speaker with your phone individually.
  3. Check for firmware updates and install them if available.
  4. After updating both speakers, try connecting them again.

Maintain Clear Line of Sight

Bluetooth signals weaken when obstructed by physical barriers.

  1. Place the speakers within 10 meters (33 feet) of each other.
  2. Ensure there are no walls, furniture, or other obstructions between the speakers.

Use Only One Source Device

Pairing multiple devices with the speakers simultaneously can create conflicts.

  1. Disconnect all devices from the speakers.
  2. Use only one smartphone or tablet as the source device.
  3. Pair the speakers to this single device and try reconnecting them.

Test with Another Device

If the problem persists, test the pairing process with another Bluetooth device.

  1. Pair one speaker with the new device.
  2. Activate multi-speaker mode and connect the second speaker.
  3. If this works, the issue might be with your primary source device.

Contact JBL Support

If none of the above solutions work, the issue may be hardware-related.

  1. Visit JBL’s official website for customer support.
  2. Check if your speakers are under warranty for repair or replacement.
  3. Take the speakers to an authorized JBL service center for professional assistance.

Preventive Tips

  • Keep Firmware Updated: Regular updates prevent connectivity issues.
  • Store Properly: Keep your speakers in a safe place to avoid physical damage.
  • Use Compatible Models: Ensure all paired speakers use the same JBL connection technology.
  • Avoid Overloading: Follow the recommended number of speakers for your connection mode.

Summary

JBL speakers failing to connect to each other is often a solvable problem with simple troubleshooting steps like resetting the devices, enabling the correct pairing mode, or updating the firmware. If the issue persists, checking compatibility and contacting JBL support are the next best steps.

JBL Go 4 - Ultra-Portable, Waterproof and Dustproof Bluetooth Speaker, Big Pro Sound with Punchy bass, 7-Hour Built-in Battery, Made in Part with Recycled Materials (Black)